Maintenance mode
Need to take a break or make some behind-the-scenes updates? Flip on maintenance mode to temporarily pause orders. You can even write a custom message to let customers know what’s up.
Shop domains
Your shop URL is listed in the Shop domain section. This info is use your shop URL and wht you'll use to log in at my.bigcartel.com/login.
Shop name
This is the name of your shop and what your customers will see in your storefront, order confirmation emails, and even when your shop shows up in search results like on Google. It’s the first impression — make it yours.
Helpful settings
From your Shop settings, you can enable a few optional features that help with security, checkout, and shop setup:
- Enable inventory tracking to automatically update stock levels as items sell.
- Require a phone number at checkout for better order verification and delivery coordination.
- Turn on AI Shield to block AI training crawlers and supported AI shopping assistants from accessing your shop.
- Create a Shop Policies page to share important info like returns, shipping, and terms (Available to Gold users).
- The Website field can be use if you have a primary website or blog. Some themes will display this as a “Back to site” link, making it easy for visitors to navigate between your shop and your main site.
Profile image and shop description
This is the image and description used for your shop when links are shared on social media like Facebook or when your shop shows up in search results like on Google. Neither of these appear directly in your shop.
For your profile image, we recommend at image sizes of at least 800x800. When crafting your shop description, keep these best practices in mind:
- Showcase your unique story and what inspires your creations in a concise, engaging way to captivate potential customers.
- Incorporate relevant keywords that describe your products and style to improve your shop's visibility in search results.
- Keep it friendly, authentic, and true to your brand voice to build a connection with your audience.
- Aim for a description between 150-300 characters to ensure it displays well on various devices and platforms.
Remember, your shop description is often the first impression people have of your brand, so make it count! Let your creativity shine and give customers a glimpse into the heart and soul behind your incredible artworks.
Favicon
You’ll also see options to update your profile image and favicon:
- Favicon appears in the browser tab when someone’s viewing your shop.
Use square images with transparent backgrounds for the best look. You can click to upload or drag an image right in.
Location
Your shop’s address info lives here. This section is used for internal purposes and doesn't show up to customers, but it’s still important to keep it accurate and up-to-date.
Time zone and currency
Choose the time zone and currency you’d like to use for your shop. These settings help make sure your order times and prices show up just right.
Steps
- Log in at app.bigcartel.com.
- Go to Shop Settings.
- Making edits to your shop info, then click Save.